Sustainability for the Rest of Us: Cutting Through the Noise w/ John Pabon | Tangelic Talks S02E11

Tangelic Talks – Season 02 | Episode 11

Sustainability for the Rest of Us: Cutting Through the Noise w/ John Pabon

11 minutes to read

In this refreshingly candid episode of Tangelic Talks, we sit down with sustainability strategist and author John Pabon to unpack the tangled web of greenwashing, corporate responsibility, and systems change. Drawing on two decades of global experience—from United Nations halls to factory floors—John helps us distinguish between real climate action and sustainability theatre.

The Sustainability Communication Crisis

John pulls no punches when it comes to the industry’s biggest failing: poor communication. “We’ve been terrible at marketing sustainability,” he says. People are either overwhelmed by fear-based messaging or bored by academic jargon. The result? A disengaged public and a movement that only speaks to the already converted.

His solution? Speak in everyday language, share real stories, and avoid turning sustainability into an elite, performative monolith. “We shouldn’t aim to convert the 1% already in,” he says. “We should target the 99% still unsure.”

Redefining Sustainability: It’s More Than Trees

Most people equate sustainability with the environment alone, but John argues it’s a broader, more inclusive concept. “Sustainability isn’t just about hugging trees and saving polar bears,” he explains. It also involves social equity, worker rights, consumer protection, and economic resilience.

That’s why he believes in defining terms upfront. “Ask five random people to define sustainability, you’ll get 100 different answers,” he says. And without a shared understanding, it’s hard to act collectively.

The Problem with Sustainability Elites

John takes aim at the “sustainability elite”—activists, academics, and influencers who dominate the conversation and often alienate the average person. He emphasizes the need to democratize the movement by making it accessible to those who aren’t vegan, zero-waste, or living off-grid.

“Nobody wants to feel like they have to change their whole life to make a difference,” he says. “You can do anything, but not everything.”

Greenwashing vs. Greenhushing

One of John’s most urgent topics is greenwashing—companies exaggerating or faking their environmental efforts. But he also introduces a new concern: greenhushing. Out of fear of criticism, many companies now avoid discussing their sustainability work altogether.

“Don’t lie about being good. But also, don’t hide the good you’re doing,” John advises. “Be radically transparent. Show where you’re succeeding and where you’re not.”

The Corporate Balancing Act

When it comes to corporate responsibility, John is realistic. He doesn’t expect companies to be perfect, just honest. Companies should focus on what’s material to their business and start there. “Focus on two or three issues over five years. Do that well. Then build.”

He also notes that highly regulated industries (like healthcare or finance) tend to perform better on sustainability metrics than loosely regulated sectors like fashion or oil. But even companies in “unsustainable” sectors can begin to change if they adopt a strategic, sincere approach.

Real Influence: Consumers and Pocketbooks

While John believes corporations hold the most power, he still sees consumer behavior as a key catalyst for change. “Where we spend our money directly impacts corporate behavior,” he says. “Even small shifts can create boardroom-level ripple effects.”

However, he acknowledges the difficulty of research and budget constraints. “Most people aren’t going to research every brand. But do one thing. Take one step. That’s enough to start.”

Cool Uncles and Cultural Codes

John uses what he calls the “cool uncle” model of communication. It’s not about lectures or guilt; it’s about making sustainability cool, relatable, and conversational.

“The same message can fall flat or inspire action, depending on who delivers it,” he explains. Brands, influencers, and everyday people all have roles to play in translating complex issues into human terms.

Watch for the Semiotics

To spot greenwashing, John suggests looking beyond buzzwords and certifications. Semiotics—how colors, symbols, and packaging evoke trust—are often used deceptively.

“If it feels wrong, it probably is,” he says. “Trust your gut. And watch out for meaningless stats and fluffy language.”

Thought Provoking Q&A Session with John Pabon

Yeah, the interesting thing is—so again, in the research for the book—you start thinking there are so many different industries out there. But really, it all comes down to about 20 core sectors. And these sectors exist on a spectrum when it comes to sustainability.

Some industries are doing much better than others, largely because they’re highly regulated. They have to be better. It’s not perfect—nothing is—but sectors like healthcare, medtech, pharmaceuticals, and finance can’t get away with greenwashing in the same way others can, because they face serious penalties or could be shut down entirely if caught.

On the other end of the spectrum, there are what I’d call the “unsustainable industries.” These are sectors that, no matter what they do, can't truly be considered sustainable unless they shut down or completely reinvent themselves. Think oil, mining, defense, tobacco—industries where the end product literally harms people. Sustainability just doesn’t align with their core business models.

That said, there are rare exceptions. For example, there’s an oil company in Indonesia that’s made a bold commitment to divest from oil completely by 2027 and shift entirely into renewable energy. That’s a total reinvention of their business—and it shows that transformation is possible, even for the worst offenders.

Then you have all the other sectors in the middle. The only industry really teetering between being unsustainable and potentially sustainable is fashion—especially fast fashion. It’s one of the trickiest to place, because while it’s deeply problematic, it could shift if the right systemic changes are made.

John Pabon

Sustainability author, Consultant, and Speaker

John Pabon

John Pabon has spent two decades in the business of saving our Earth. After leaving his role at the United Nations, John travelled the world studying the impacts of sustainability first-hand in factories, on fields, and in Fortune 500s. He is an expert in sustainability with a mission to move sustainability from theory to practical strategies that help people and businesses confidentially make real impact. To get there, he shares his message through books, consulting to businesses, and keynote speaking to audiences around the world.

John’s global career has taken him from Los Angeles to New York, Shanghai to Seoul to Melbourne. He’s had the privilege of working with the United Nations, McKinsey, A.C. Nielsen, and as a consultant with BSR, the world’s largest sustainability-focused business network. A decade of experience living and working in Asia inspired him to found Fulcrum Strategic Advisors with a mission to help companies, governments, and individuals capitalize on the benefits sustainability offers.

He is a regular contributor to major publications and speaks to an array of global audiences on issues of sustainability, geopolitics, communications, and societal change. John is the Chair of The Conference Board’s Asia Sustainability Leaders Council, advises the United Nations, and serves on the board of advisors to the U.S. Green Chamber of Commerce. He is the author of “Sustainability for the Rest of Us: Your No-Bullshit, Five-Point Plan for Saving the Planet” and “The Great Greenwashing: How Brands, Governments, and Influencers are Lying to You.”

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