Tangelic Talks – Season 04 | Episode 04
From ESG Strategy to Real Impact: Measuring Sustainability in the Middle East w/ Dana Darwish
15 minutes to read
In this episode of Tangelic Talks, co-hosts Victoria Cornelio and Andres Tamez sit down with Dana Darwish, Climate Change, Carbon & ESG Advisory Senior Consultant at WSP, to unpack how sustainability frameworks are being implemented in real organizations across the Middle East. Dana shares her journey into sustainability consulting and offers a behind-the-scenes look at how companies build ESG strategies, measure carbon emissions, and translate climate commitments into real operational change. From carbon accounting and climate risk to social sustainability and greenwashing, this conversation explores why measuring impact — and embedding sustainability into company culture — matters more than ever.
Dana Darwish’s Path into Sustainability Consulting
Dana’s journey into the sustainability field began with a strong academic foundation. She studied Renewable Energy Engineering and Management at the University of Freiburg in Germany, focusing on environmental management and policy.
Her master’s thesis explored the water-energy-food nexus, comparing sustainability challenges in the United Arab Emirates and Jordan. This research not only gave her technical insight into sustainability systems but also helped her build a professional network across the region.
Interestingly, the timing of her career entry coincided with a pivotal moment.
During the early months of the COVID-19 pandemic, many industry professionals had more time available for conversations and interviews. Dana used this opportunity to connect with sustainability leaders across the Middle East, building relationships that ultimately helped launch her career in consulting.
Her first major role came with Ernst & Young (EY) in Dubai, where she began working on sustainability consulting projects with organizations looking to develop ESG strategies.
What initially attracted her to consulting was its dynamic and multidisciplinary nature.
Consultants often work across industries, projects, and disciplines, helping organizations solve complex problems and design long-term strategies. For Dana, sustainability consulting offered the perfect mix of technical analysis, strategic thinking, and real-world impact.
The Current State of ESG in the Middle East
Over the past few years, ESG (Environmental, Social, and Governance) has rapidly gained traction in the Middle East, particularly in the United Arab Emirates.
According to Dana, when sustainability consulting first gained momentum in the region, many companies lacked the internal expertise needed to build ESG programs. As a result, they relied heavily on external consultants to design strategies, governance frameworks, and reporting systems.
Today, the landscape is evolving.
Many organizations have started building in-house sustainability teams, meaning the role of consultants is shifting from strategy development toward implementation and technical support.
This shift reflects a natural progression in ESG maturity.
Initially, companies need help defining sustainability goals and frameworks. Once those systems are in place, they begin to manage sustainability internally, integrating ESG responsibilities across departments.
However, this does not mean sustainability work is complete.
In fact, Dana emphasizes that sustainability is a continuous journey rather than a fixed destination.
Building the Foundation of an ESG Strategy
For companies just starting their ESG journey, the first step is establishing a strong foundation.
According to Dana, this process begins with a materiality assessment.
Materiality assessments help organizations identify the environmental, social, and governance issues that matter most to their business and stakeholders. These priorities can vary widely depending on the industry, location, and operational context of each company.
For example, sustainability concerns in the energy sector may differ significantly from those in finance, retail, or manufacturing.
Once companies identify their most important ESG issues, they can begin building a sustainability strategy that includes:
- Clear sustainability goals
- Measurable ESG targets
- Defined governance structures
- Cross-departmental collaboration
This foundation is essential because sustainability cannot exist in isolation.
Instead, ESG must be integrated across the entire organization—from supply chain operations and human resources to leadership decision-making and corporate communications.
From Strategy to Implementation
While many companies are comfortable setting sustainability targets, the real challenge lies in implementation.
Dana highlights that organizations often face growing scrutiny from regulators, investors, and the public. Today, it is no longer acceptable to announce sustainability commitments without clear evidence of progress.
Companies must demonstrate:
- Measurable goals
- Time-bound targets
- Transparent reporting
- Evidence-based data
Without these elements, sustainability initiatives risk being dismissed as greenwashing.
To avoid this, companies must develop detailed implementation roadmaps that outline how sustainability goals will be achieved. These roadmaps typically include operational initiatives, data collection systems, and internal accountability mechanisms.
Implementation also requires strong collaboration across departments.
Sustainability teams often rely on colleagues in logistics, procurement, operations, and finance to gather the data needed for ESG reporting.
This cross-departmental collaboration is essential—but it can also be challenging.
Why Data and Measurement Matter
One of the most critical aspects of ESG strategy is data quality.
Without reliable data, organizations cannot accurately measure their sustainability performance or track progress toward their goals.
However, collecting ESG data can be complex.
Different departments may track information using different methodologies, and definitions of key indicators may vary across teams.
Dana explains that companies must develop standardized reporting systems to ensure consistency. Establishing a unified framework for ESG data collection allows organizations to measure progress accurately and make meaningful comparisons over time.
This is especially important when reporting sustainability performance to external stakeholders.
Investors, regulators, and consumers increasingly expect companies to provide transparent, verifiable ESG data.
Carbon Accounting and the UAE’s Net-Zero Strategy
One of the biggest sustainability priorities in the Middle East today is carbon emissions reduction.
The United Arab Emirates has set a national goal of achieving net-zero emissions by 2050, which has led to new climate regulations requiring companies to measure and report their greenhouse gas emissions.
Organizations are now required to track Scope 1 and Scope 2 emissions, which include direct emissions from company operations and indirect emissions from purchased energy.
In some cases, companies are also beginning to measure Scope 3 emissions, which include supply chain and value chain impacts.
Scope 3 emissions are often the largest—and the hardest—to measure.
They require companies to engage with suppliers, analyze purchasing patterns, and estimate emissions associated with transportation, production, and logistics.
Despite the complexity, measuring these emissions is essential for building credible decarbonization strategies.
Renewable Energy and Sustainability Innovation in the Region
Alongside ESG reporting requirements, the UAE is also investing heavily in renewable energy.
Projects across the region focus on expanding technologies such as:
- Solar power
- Waste-to-energy systems
- Geothermal energy
Many of these initiatives are led by organizations such as Masdar, a major renewable energy developer supporting decarbonization projects across the Middle East and beyond.
These investments reflect the region’s growing commitment to sustainability and climate action.
However, as Dana emphasizes, environmental initiatives alone are not enough.
The Overlooked “S” in ESG
While environmental issues often receive the most attention, Dana believes that many companies still overlook the social dimension of sustainability.
Social sustainability includes areas such as:
- Diversity and inclusion
- Human rights
- Employee well-being
- Community engagement
Without addressing these issues, organizations cannot achieve true sustainability.
In fact, Dana argues that human rights lie at the heart of sustainable development.
A company that reduces emissions but fails to protect workers or support communities cannot claim to be fully sustainable.
Diversity, Innovation, and Better Decision-Making
Diversity also plays a key role in ESG success.
Dana highlights that organizations with diverse teams often produce better sustainability solutions because they bring together different perspectives and problem-solving approaches.
For example, a team made up entirely of engineers may approach sustainability challenges from a technical perspective.
However, when professionals from communications, policy, business, and social sciences join the conversation, they can introduce new ideas that lead to more effective strategies.
This diversity of thought is essential when tackling complex global challenges like climate change.
The Mindset Shift Companies Need
Ultimately, successful ESG implementation depends on leadership mindset.
Many organizations still approach sustainability as a marketing exercise or a short-term initiative. But Dana emphasizes that sustainability must become part of a company’s core identity.
That requires resilience, persistence, and long-term thinking.
Sustainability leaders often face skepticism within organizations, especially when budgets are tight or immediate financial returns are uncertain.
However, companies that embrace sustainability as part of their long-term strategy are more likely to build resilient businesses that can adapt to future environmental and social challenges.
Advice for Future Sustainability Professionals
For those interested in entering the sustainability field, Dana offers a simple message:
Just start.
Sustainability is an interdisciplinary field, meaning professionals from many backgrounds—including communications, business, engineering, and policy—can contribute.
What matters most is mindset.
Successful sustainability professionals tend to share three key qualities:
- Curiosity
- Determination
- Passion for impact
Building strong networks and staying informed about emerging trends can also help individuals develop meaningful careers in sustainability.
As Dana reminds aspiring professionals, authenticity matters.
People connect with people—not perfect resumes.
The Future of ESG
As ESG regulations strengthen and climate goals become more urgent, companies around the world are being pushed to rethink how they measure success.
Profit alone is no longer the only metric that matters.
Organizations must now demonstrate how they create value for people, communities, and the planet.
For Dana Darwish and the growing global community of sustainability professionals, the mission is clear:
Transform sustainability from a corporate buzzword into measurable, meaningful action.
Thought Provoking Q&A Session with Dana Darwish
"I think ESG is the bottom line. It’s not just about the environment or social; it’s about the governance
of a company. If you don't have good governance, you don't have a good company. If you don't have a
good company, you don't have a bottom line. So, I think it’s all integrated together."
"The biggest challenge is the data. It’s always the data. Companies have so much data, but it’s all
over the place. It’s in different departments, different formats, and it’s not always reliable. So, the first
step is always to get the data right. Once you have the data, you can start to make meaningful
decisions."
"It’s about being transparent and being honest about where you are. You don't have to be perfect; no
company is perfect. But you have to be honest about your challenges and what you’re doing to address
them. If you’re just reporting the good stuff and ignoring the bad stuff, that’s greenwashing. You need to
show the whole picture."
"Culture is everything. You can have the best ESG strategy in the world, but if the culture of the
company doesn't support it, it’s not going to work. It has to come from the top, but it also has to be
embedded in everything the company does. Everyone from the CEO to the employees on the ground
needs to understand why it’s important and how they can contribute."
"I’m just going to say one thing, which is just do it. Try your best to get into the field. Just kind of be out
there, be loud, be firm and build a network... and be passionate about it. It's really, really important.
My secret is just be yourself and just do it, you know, you don't need to impress... When you build a
network, just be human, because humans connect better with humans. Don't [try too] hard to impress
people or sound professional. I think that's a pitfall for a lot of people... if I [communicate] a human way...
trust me, the message will always come across."
Yeah, I think the obvious one is definitely the role of artificial intelligence, because I'm convinced that the tool and the models in place can help bringing the communities together in a very efficient way. And it makes individuals more efficient as well. You know, when I compare my own work now for Tangelic, for example, or for other initiatives to a couple of years ago, today, I need to write my own concepts, put my own thinking in, now I can really prompt the artificial intelligence and I'm much faster. I sometimes am 20 times faster. So it's no problem for me to support even other communities because I have more time. But there's also a big debate around what's that going to mean in terms of many aspects, for example you need a computer and you need access to the internet and you need training. So then we go back to that conversation about education. When we think about practical education, does that include learning how to use Chat GPT, for example, does that mean learning how to engage with zoom and having conversations online? What does this practical knowledge look like?
And maybe to put another solution or another idea in place as a counterpart to artificial intelligence, we mentioned before, the role of local common workspaces that could be built for communities where, there is experts supporting founders, single entrepreneurs, community members, in driving ideas, innovation and solutions, and to really create the physical spaces where they can come together. And I do believe it's not a new solution, but maybe in certain contexts, like, you know, if you think about the climate entrepreneurial space, it could be a different take on these spaces where you have specific additional services that helps them. That could be a new twist to that concept of bricks, these offices where these people can come together.
It's an excellent question and there's also always a thin red line. But I personally believe and trust in the communities I'm involved in. I trust in the members who are involved and share a certain level of expertise and I trust, across generations, that individuals who have the right mindset and attitude will judge themselves what is right, like morally fine and correct and the right thing to do.
So in terms of balancing transparency, I would not say it's always the best solution that everything is super transparent if you sometimes need to save space again to explore. Because sometimes when mistakes happen, you don't get a second chance. Or maybe sometimes you have just formulated something in the wrong way and then you're not being forgiven and these sort of things. So if that all would be perfectly transparent, it might not always be good. So it's always a question of timing as well when something becomes transparent and publicly informed.
But to have both spaces is very, very important. And on the more privacy related, like the safe space that you sometimes need to have, there again, I trust that those individuals who want to change for good, they have the self confidence and also the right compass, so to say, to move the needle.
Yeah, start with having a vision, of course, an idea, something you're convinced you want to change. And then ultimately, it's really about the individuals who identify initially as a core around you who have the heart in the right place, the good attitude, like a can-do attitude as well. But also you can rely on them and then really go forward one step at a time to prove the concept. And if that works, build on that and continue the momentum.
And then talk about it, make it transparent, make it public, inspire others, and then you get it rolling. So you can be very pragmatic about that. Then it's absolutely fun to try it out. And if you fail, obviously, no worries, right? You have tried your best and you can try again. Just never give up, particularly on things that are so crucial, like climate change and other crises that we are facing these days.
Dana Darwish
Senior Consultant in Climate, Carbon and ESG Advisory at WSP in Middle East and UAE Chapter Leader at Women in Renewable Energy (WiRE)
Dana Darwish, a Climate Change, Carbon and ESG Advisory Senior Consultant at WSP in the Middle East, is reshaping the landscape of sustainability and corporate responsibility by ensuring meaningful change. Dana’s exceptional expertise in supporting a diverse set of clients in their ESG journey is vital in elevating corporate sustainability profiles in the region. Dana’s role transcends typical consultancy and project management; she is a changemaker, influencing companies to integrate sustainability deeply into their operations and corporate ethos. As the UAE Chapter Leader for Women in Renewable Energy (WiRE), Dana champions gender balance and diversity. Her advocacy for equal representation and leadership is not just a professional stance but a personal mission and passion. Dana’s work with WiRE is multifaceted, involving podcast project management and hosting, mentorship, capacity-building initiatives, and leading dialogues on inclusivity.
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